FAQs – Frequently Asked Questions

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Just the FAQs

If you don’t see your answer here, in our growing FAQs page, simply contact us and let us know how we can help.

Pets and Furniture FAQs

Yes… kinda. Cat scratches are not like those of other pets. Cats dig in and pull out the material, leaving sharp bumps exposing the backside of the material, often looking like leather acne.

Every cat scratch must be filled with a compound and repainted. When you add up all those holes the repairs would be visible. It would look better, but instead of holes you would have small bumps, not a smooth surface.

Or, it can be painted over much more economically – hiding the coloration damage, not the bumps.

Not completely. Dryer sheets reduce static and can help loosen pet hair from fabric surfaces, making removal with a brush or cloth easier.

Maybe. It depends on where and how bad.

If the leather or material is jagged and stuffing is hanging out, then the answer is no. The upholstery will need to be replaced. So it can be… however, you have to find a skilled technician with an upholstery skills background to do it.

If it’s only a little on a corner or very low on the bottom somewhere then possibly, yes. It can probably be fixed right in your home if that’s the case.

If you’re in our service area, the way to know is to tell us about it and send pictures. We’ll let you know if we can fix it and can almost always give you an estimate if so.

Synthetic fabrics are best since pet hair doesn’t cling to them as much.

If you’re intending to buy a cover for protection, check to ensure the cover is machine washable for easy maintenance.

Vacuuming helps but may miss deeply embedded hair. Using specialized pet hair vacuums or tools alongside vacuuming leads to better results.

Leather Upholstery FAQs

Yes… kinda. Cat scratches are not like those of other pets. Cats dig in and pull out the material, leaving sharp bumps exposing the backside of the material, often looking like leather acne.

Every cat scratch must be filled with a compound and repainted. When you add up all those holes the repairs would be visible. It would look better, but instead of holes you would have small bumps, not a smooth surface.

Or, it can be painted over much more economically – hiding the coloration damage, not the bumps.

Maybe. It depends on where and how bad.

If the leather or material is jagged and stuffing is hanging out, then the answer is no. The upholstery will need to be replaced. So it can be… however, you have to find a skilled technician with an upholstery skills background to do it.

If it’s only a little on a corner or very low on the bottom somewhere then possibly, yes. It can probably be fixed right in your home if that’s the case.

If you’re in our service area, the way to know is to tell us about it and send pictures. We’ll let you know if we can fix it and can almost always give you an estimate if so.

Fabric-Upholstery FAQs

Not completely. Dryer sheets reduce static and can help loosen pet hair from fabric surfaces, making removal with a brush or cloth easier.

Synthetic fabrics are best since pet hair doesn’t cling to them as much.

If you’re intending to buy a cover for protection, check to ensure the cover is machine washable for easy maintenance.

Vacuuming helps but may miss deeply embedded hair. Using specialized pet hair vacuums or tools alongside vacuuming leads to better results.