If you don’t see your answer here, in our growing FAQs page, simply contact us and let us know how we can help.
Services - General FAQs
Can You Fix the Frame or Springs on My Couch or Sectional?
We do the frames of smaller chairs. We no longer fix the frames and springs of large couches or sectionals. This will change in the very near future. (We’ll update this page).
However, we do know a gentleman that is currently doing that work in the Tampa Bay / Pinellas County areas.
Contact us and we’ll pass on his contact information.
We don’t do assembly or disassembly as a general rule.
If something has fallen apart, then there’s a good chance we can fix it. Fire off some pictures when you contact us and let’s see how we can help you.
As far as assembling out-of-the-box furniture, there are some assembly professionals on both Yelp and Amazon local services. Happy hunting. ?
Anything else we can help you with or just have questions? Contact Us!
Sure, we can if you’re in our service area, we do come to your location. We are a mobile service and do almost all repairs on-site.
Because we’re mobile, we don’t have a shop. Even so, there are a few things we can here – like dining room chairs, that need to be super sturdy.
So, for the most part, what we can repair, we do it at your place. (No dragging heavy furniture to a shop – just sit back with your feet up and your hand on a favorite beverage while we do the work.)
We don’t sell parts because we aren’t set up tax-wise to sell parts.
We only include them in the repair service, itself. Our estimates, when we can give them, include the part whenever possible.
If you just need a part, there are so many, you’ll have to do just what we do – dig in and search… then search some more… Then, in gritty determination, search one more time down every trail.
Sigh… that’s the only way it’s done.
Typically, no. Wicker and caning require specialized skills to repair.
That said, if the problem is simply cosmetic or on a different part of the furniture, then feel free to email a picture to us.
We can usually tell you right away whether we can help or not.
Is there a service charge?
Yes. Just like all mobile service businesses, we have to. It’s simply a fact of life.*
Our Service/Inspection Charge is $75.
That covers the trip to you, as well as the time, labor, and expertise needed to inspect.
The technician will tell you, after inspecting the furniture, what the diagnosis is.
If, for some reason, he is not able to repair the furniture during that appointment, and can only do an inspection, unless otherwise advised prior to the actual inspection, you will only owe the minimum amount of $75.
(If you have received an estimate from us ahead of time in writing, we will have already factored that minimum cost in and it won’t be added on.)
*Just some of the costs for a small business today – even one that keeps its belt tightened: Advertising (a significant expense), Truck Expenses, Bank Charges, Licenses, Accounting Fees, Taxes, Dues & Subscriptions, Insurances (3 kinds), Marketing, Payroll – Technicians and Office Staff, Website Maintenance, etc.
The short answer, if we can’t, we know someone that can.
The issue can be any one of the following:
- padding
- cushions
- springs
- webbing
- structure
How do you know which one?
If it happened over a period of time, it would be the padding or cushions.
If it happened all at once or relatively quickly, it will be the springs, webbing, or structure. If this happened quickly with a recliner, then it also might be something in the mechanism. We can inspect and let you know for sure.
Areas We Serve in Florida: Citrus Park * Clearwater * Dunedin * Largo * Oldsmar * Palm Harbor * Pinellas Park * Safety Harbor * Saint Petersburg * Seminole * Tampa * Tarpon Springs * Town & Country